draggonlaady (
draggonlaady) wrote2009-03-14 11:37 am
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Entry tags:
Should have stayed in bed
Emergency called last night, just as we were settling down to watch a movie.
Back to the clinic to check on the dog twice during the night (midnight and 3:30), leaves me running on 2 rounds of about 3 hours sleep total.
First 2 things this morning were euthanasias.
Then the client that had the emergency last night has the frelling gall to flatly LIE to my receptionist, and tell her that I said it was okay to make $50/month payments on the bill. This did not fly even a little bit, because I'd already very clearly told Receptionist that this owner was NOT to be allowed to charge, as she was a new client here and the record sent from the previous vet had a very large "Do not allow client to charge" note taped prominently to the front of the chart. She had specifically told me that she would bring in a debit card today and settle the bill. What the hell makes people think they can get away with shit like that? Does she think that Receptionist and I don't talk to each other? Dumb dumb dumb.
So Receptionist tells her no, we do not do payments, the whole amount is due when she picks the dog up. She comes back with "Well I only have $200". Receptionist repeats the total amount and tells her that the whole bill is due. Bitch hangs up on her, then shows up at the clinic with only $200.
And then I got to do another euthanasia (no, not the bitch-owner. I'd have preferred that.)
Back to the clinic to check on the dog twice during the night (midnight and 3:30), leaves me running on 2 rounds of about 3 hours sleep total.
First 2 things this morning were euthanasias.
Then the client that had the emergency last night has the frelling gall to flatly LIE to my receptionist, and tell her that I said it was okay to make $50/month payments on the bill. This did not fly even a little bit, because I'd already very clearly told Receptionist that this owner was NOT to be allowed to charge, as she was a new client here and the record sent from the previous vet had a very large "Do not allow client to charge" note taped prominently to the front of the chart. She had specifically told me that she would bring in a debit card today and settle the bill. What the hell makes people think they can get away with shit like that? Does she think that Receptionist and I don't talk to each other? Dumb dumb dumb.
So Receptionist tells her no, we do not do payments, the whole amount is due when she picks the dog up. She comes back with "Well I only have $200". Receptionist repeats the total amount and tells her that the whole bill is due. Bitch hangs up on her, then shows up at the clinic with only $200.
And then I got to do another euthanasia (no, not the bitch-owner. I'd have preferred that.)
no subject
no subject
Depends on the case. In this one, we took the $200 and told her she needs to pay the rest off by the end of the month (total bill was less than $300, so she did cover most of it), and hope, but expect that we'll be sending her to collections. Legally, we CAN keep the dog. But that's such a sucking mess, you know? I don't want a nippy little bitch-dog, and charging her for boarding for the time we keep the dog is just more bill and expense on our part that we're unlikely to see back.
no subject
I wish people had to go through credit checks to adopt an animal the way you do to adopt a human child. Can you afford care or not? Of course, a few times, I would not have qualified either, and yet I still managed to pay for $600 tooth surgeries on one cat, etc. I don't know. I guess there's no good answer.
no subject
no subject