Jul. 14th, 2008

What?

Jul. 14th, 2008 10:43 am
draggonlaady: (Default)
"My 5 month old dog has one ear that stands up and one the flops down, can you tape that ear so it'll stay up?"
"Well, that's older than we usually do anything with ears, we can try but it probably won't do much good."
"Too old?! I was told to start taping them when her first teeth came in."
"And that would have been when she was about 4 weeks old."
"Really? So if she's 15, 16 weeks old now, it's too late?"
(uhm... 15 weeks is not 5 months. Still too old, but not 5 months) Woman then tangents abruptly to saying that the receptionist is always so skinny and how does she do it? genetics? diet? exercise?


As a side note, when I spoke to this person about this dog and her ear problem a week ago, the dog was purportedly 3 months.
draggonlaady: (Default)
Really rather annoying dealing with labs as the patient rather than the doctor.

Got a bill from a lab. Confused, because while I knew that we had sent in some bacterial cultures from a wound, I didn't recall doing anything viral, yet I was being charged for 2 viral tests that my insurance wouldn't cover. "Viral Testing" is all that's listed on the billing slip.

I call my Doc's office to ask what viral tests they sent in. The nurse is very confused and says that they didn't send any viral tests in.

I call the lab. The woman there basically stonewalled me. Would not give me ANY information, wouldn't even tell me what was tested for. Come, ON woman, this is MY information, MY medical record, MY body, MY pocketbook. Woman will tell me nothing. Says that she needs to be contacted by someone from my doctor's office. Fine. Whatever.

Call my Doc's office back. Nurse explains that the lab sometimes is leery of giving out info over the phone, example she gives is I might be my husband's ex-wife calling or something. Fine, whatever, except that the lab woman 1: never asked who I was, 2: never gave any sort of explanation of why she wouldn't give me my own info, 3: was short and snappy from the start of the conversation. Nurse says she'll call the lab.

Nurse calls me back. No viral tests were done at all. For some GOK reason, the lab lists some bacterial cultures as viral tests. Nurse does not say, but hints that lab woman was also snappy at her, with a "well, yeah" attitude when Nurse asked for verification that these were listed as viral. Nurse and I are both still confused as to why the lab things certain bacteria are viruses. I still have to pay the bill. Bother.
draggonlaady: (Default)
They really are ganging up on me.

Mrs Aggravation just brought in 3 of her own dogs, and one of Mrs Miller's, because Mrs Miller couldn't make it in today on her own.

Surprisingly, no hilarity ensued. I just find it frightening that 2 of my very favoritest breeders are apparently buddies.

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