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I want to go home now.
Jun. 2nd, 2008 11:41 am3 euthanasias by 10:30 this morning.
Most of my frustration today is actually directed at clinic staff, not clients. Reception staff is being cranky, and I end up cranking back.
They've filed things I still needed to fill out (easy to tell, since if I'm done, it's got a signature on it!).
They've freaked out about a cat that came in today, because they weren't paying attention; I neutered a black cat from this owner on Saturday. Dr M spayed a white cat this morning, and both receptionists were pissed at some unknown person in back who 'put it all in wrong'; easy enough to figure out if they'd looked at the date on the entry! Really, folks, I can tell the difference between male and female, and black and white.
They've taken in several dropped off animals, which is fine, except that they aren't marking off time on my schedule for me to deal with them--they're just stacking up in the back. They also aren't actually telling me that the animals are here; just putting the charts in back and assuming I'll figure it out. I got snapped at for asking which of the 3 phone numbers written on one chart I was supposed to call to talk to the owner about one of the drop offs. I also got snapped at for asking what the phone numbers were (new home number? work number? turns out it's the owner's mother's number--yeah, I definitely should have just known that, huh?).
Dammit I need out of here for a while.
May DC 23
Most of my frustration today is actually directed at clinic staff, not clients. Reception staff is being cranky, and I end up cranking back.
They've filed things I still needed to fill out (easy to tell, since if I'm done, it's got a signature on it!).
They've freaked out about a cat that came in today, because they weren't paying attention; I neutered a black cat from this owner on Saturday. Dr M spayed a white cat this morning, and both receptionists were pissed at some unknown person in back who 'put it all in wrong'; easy enough to figure out if they'd looked at the date on the entry! Really, folks, I can tell the difference between male and female, and black and white.
They've taken in several dropped off animals, which is fine, except that they aren't marking off time on my schedule for me to deal with them--they're just stacking up in the back. They also aren't actually telling me that the animals are here; just putting the charts in back and assuming I'll figure it out. I got snapped at for asking which of the 3 phone numbers written on one chart I was supposed to call to talk to the owner about one of the drop offs. I also got snapped at for asking what the phone numbers were (new home number? work number? turns out it's the owner's mother's number--yeah, I definitely should have just known that, huh?).
Dammit I need out of here for a while.
May DC 23
