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draggonlaadyI absolutely love when I have a detailed conversation with someone, then find out later that they only remembered one or two things of everything I said....
3 weeks ago, I spoke to a woman with a parakeet who has a crusty lesion "above the beak". She wouldn't bring the bird in, because it was too far to drive. She'd self-diagnosed mites and treated the bird with a pet-store mite medication, and wanted to know why it didn't fix the bird. Well, gee, I don't know--I can't see the bird. Maybe the medication wasn't strong enough, maybe you didn't treat long enough, maybe the bird doesn't have mites. Went through how she keeps the bird, what she feeds, how long the crusting has been there, basically everything I could possibly get information about over the phone. Discussed correcting the diet, the possibility of a chronic vitamin deficiency, hormone/reproductive driven issues, and told her several times that I can't give her really specific advice without seeing the bird.
She called back today. Seems that she's started adding vitamin A to the water and feeding the bird dandilion and pear. Wants to know why the bird's not all better by now. Well Hell, woman, I don't know! Bring me the bird so I can see it. But even if it IS a vitamin deficiency, 2 weeks of adding vitamins to the water isn't going to instantly correct for months of lacking it. Anyway, finally got her convinced that I should probably see the bird. Go to set her up for an appointment, and offer her this afternoon or tomorrow afternoon..."Oh, that won't do at all, at all!" Oooookay... when do you want to bring her in? So lady goes off on a wandering tangent (she's obviously retired, has all the time in the world, and her conversation style reflects this) about when she can get someone to drive her down and when her social security check comes and we end up with tentatively next wednesday, but "if complications arise" she may call back and reschedule. Yay fun :)
3 weeks ago, I spoke to a woman with a parakeet who has a crusty lesion "above the beak". She wouldn't bring the bird in, because it was too far to drive. She'd self-diagnosed mites and treated the bird with a pet-store mite medication, and wanted to know why it didn't fix the bird. Well, gee, I don't know--I can't see the bird. Maybe the medication wasn't strong enough, maybe you didn't treat long enough, maybe the bird doesn't have mites. Went through how she keeps the bird, what she feeds, how long the crusting has been there, basically everything I could possibly get information about over the phone. Discussed correcting the diet, the possibility of a chronic vitamin deficiency, hormone/reproductive driven issues, and told her several times that I can't give her really specific advice without seeing the bird.
She called back today. Seems that she's started adding vitamin A to the water and feeding the bird dandilion and pear. Wants to know why the bird's not all better by now. Well Hell, woman, I don't know! Bring me the bird so I can see it. But even if it IS a vitamin deficiency, 2 weeks of adding vitamins to the water isn't going to instantly correct for months of lacking it. Anyway, finally got her convinced that I should probably see the bird. Go to set her up for an appointment, and offer her this afternoon or tomorrow afternoon..."Oh, that won't do at all, at all!" Oooookay... when do you want to bring her in? So lady goes off on a wandering tangent (she's obviously retired, has all the time in the world, and her conversation style reflects this) about when she can get someone to drive her down and when her social security check comes and we end up with tentatively next wednesday, but "if complications arise" she may call back and reschedule. Yay fun :)
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Date: 2006-10-13 01:28 am (UTC)no subject
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