Another day, another gripe.
Jan. 11th, 2007 08:55 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
draggonlaadyWell, the woman with the "very sick puppy" never called or showed up today. Color me surprised.
BUT I did get to deal with one of my very favoritest repeat customers. She was mentioned briefly in this entry http://draggonlaady.livejournal.com/64637.html but I hadn't given her a name yet... she was the one that washed the dog in Pine-Sol.
She and her hubby are back yard breeders of Golden Retrievers. I shall call them Mr. and Mrs. Miller. I first saw them last fall when one of their "best" breeding bitches decided (apparently without provocation) to kill and eat their daughter's spaniel (who I shall henceforth refer to as Chew Toy). She was prevented from accomplishing this goal only by the combined efforts of Mr, Mrs, and another gent--possibly a son? who tackled her and pried her jaws open with a rifle. Presumably, if the prying had failed they were going to shoot her.
Anyhoo...Chew Toy survived the patch him back together surgery, and Millers REBRED THE FUCKING BITCH. Great plan, that. But moving along...
Mrs Miller calls this afternoon. Seems that Chew Toy is constipated. I explain that dogs rarely get constipated, it's much more common that they have diarrhea and the irritation makes them strain when they have no feces to pass. She wants to know why the dog has diarrhea. I have no clue, there are only about three hundred things that might cause diarrhea in a dog. I'd have to see the dog to give her any more specific idea. She wants to know if it could be something he ate. Well, yes it could. But I won't know if it IS that without seeing him. But he's not one that usually eats things...Well then, maybe that's not what's causing it. BUT I WON'T KNOW WITHOUT SEEING HIM! After discussion of possible work-up including x-rays and bloodwork, she says she'll talk it over with Mr. and maybe bring him in.
Mrs Miller calls back about 20 minutes later and goes through basically the same conversation with the receptionist, except this time the dog maybe ate some chicken bones from the garbage and could he be constipated from that? again with the recommending to bring in, possible x-rays, bloodwork, etc. Again with the maybe.
Finally, at 3:15, Mrs Miller calls and says she'll bring the dog in. Since she lives almost an hour's drive away, Receptionist tells her to come straight away, as we will need time to do a thorough work up, what with the x-rays and blood work and all that we'll most likely be doing, and the clinic closes at 5.
They show up, you guessed it, at 4:40. Guess that's better than 4:50. The really frustrating part about this is that she's done the same fucking thing to me 3 times now. She KNOWS how long it takes to do this work up because we've done it on other dogs... So I didn't leave until almost 6 tonight. The story had changed again by the time they got here too. Seems that now she's remembered the dog had diarrhea day before yesterday, and nobody's seen it eat for 2 days. Oh, and it vomited day before yesterday and again today--that's why they called. (Um...what? you called because you thought the dog was constipated.) So x-rays, fecal, bloodwork later... As expected, no signs of constipation. I go through the x-rays with her, point out the interesting things, explain that there's very little in the intestines, no signs of obstruction, etc.
After which she asks me...so does it look like he's very constipated? Um. no....I guess bad on me for poor communication? Never assume that people actually pay attention to you when you're talking to them, I suppose.
Oh, and by the way...Is it ok if I come back on the 15th and write you a check then? (she drops this on me at the last minute, as I'm tallying her bill because the receptionist went home an hour ago). No. No, that's not ok. You can write me a check now, and we'll hold it until the 15th, but as with every other business in town, and as it clearly says on the placard at the front desk, payment is expected at time of services.
And updates on other things...
Cracked's limping Beast is doing better now that she's actually giving him the treatments we recommended.
Beeotch and the pregnant chihuahuah: we have still not gotten payment for her emergency call the beginning of November. The phone number we had for her, the one listed in the phone book, and the one given by 411 (all different) are all no longer in service or belong to someone else. The address we had for her is unknown per the post office. The address she gave us when she picked the chihuahua and pups up was different--and apparently has belonged to a different client of ours (who doesn't know her) for the last FIVE YEARS. So the nice, polite letter I sent telling her she's fired (and the warning notice that she's being sent to collections) never got to her. Ah well. Maybe the collections agency can hunt her skanky butt down.
The ringworm/fleas/lice/earmites scraggly rescue kitten is doing much better, but apparently spread ringworm to most of the household. Oops. Good thing I stressed the part about it being zoonotic and they should contact their doctor...
And apparently, my Cowardly Lion was the final straw that broke up the relationship between Local Breeder and Fila Woman. Hurray! So the dogs that are worth any money are being demanded back by Fila Woman, and the rest of them are staying with Local Breeder and getting fixed... she's already started scheduling spays.
BUT I did get to deal with one of my very favoritest repeat customers. She was mentioned briefly in this entry http://draggonlaady.livejournal.com/64637.html but I hadn't given her a name yet... she was the one that washed the dog in Pine-Sol.
She and her hubby are back yard breeders of Golden Retrievers. I shall call them Mr. and Mrs. Miller. I first saw them last fall when one of their "best" breeding bitches decided (apparently without provocation) to kill and eat their daughter's spaniel (who I shall henceforth refer to as Chew Toy). She was prevented from accomplishing this goal only by the combined efforts of Mr, Mrs, and another gent--possibly a son? who tackled her and pried her jaws open with a rifle. Presumably, if the prying had failed they were going to shoot her.
Anyhoo...Chew Toy survived the patch him back together surgery, and Millers REBRED THE FUCKING BITCH. Great plan, that. But moving along...
Mrs Miller calls this afternoon. Seems that Chew Toy is constipated. I explain that dogs rarely get constipated, it's much more common that they have diarrhea and the irritation makes them strain when they have no feces to pass. She wants to know why the dog has diarrhea. I have no clue, there are only about three hundred things that might cause diarrhea in a dog. I'd have to see the dog to give her any more specific idea. She wants to know if it could be something he ate. Well, yes it could. But I won't know if it IS that without seeing him. But he's not one that usually eats things...Well then, maybe that's not what's causing it. BUT I WON'T KNOW WITHOUT SEEING HIM! After discussion of possible work-up including x-rays and bloodwork, she says she'll talk it over with Mr. and maybe bring him in.
Mrs Miller calls back about 20 minutes later and goes through basically the same conversation with the receptionist, except this time the dog maybe ate some chicken bones from the garbage and could he be constipated from that? again with the recommending to bring in, possible x-rays, bloodwork, etc. Again with the maybe.
Finally, at 3:15, Mrs Miller calls and says she'll bring the dog in. Since she lives almost an hour's drive away, Receptionist tells her to come straight away, as we will need time to do a thorough work up, what with the x-rays and blood work and all that we'll most likely be doing, and the clinic closes at 5.
They show up, you guessed it, at 4:40. Guess that's better than 4:50. The really frustrating part about this is that she's done the same fucking thing to me 3 times now. She KNOWS how long it takes to do this work up because we've done it on other dogs... So I didn't leave until almost 6 tonight. The story had changed again by the time they got here too. Seems that now she's remembered the dog had diarrhea day before yesterday, and nobody's seen it eat for 2 days. Oh, and it vomited day before yesterday and again today--that's why they called. (Um...what? you called because you thought the dog was constipated.) So x-rays, fecal, bloodwork later... As expected, no signs of constipation. I go through the x-rays with her, point out the interesting things, explain that there's very little in the intestines, no signs of obstruction, etc.
After which she asks me...so does it look like he's very constipated? Um. no....I guess bad on me for poor communication? Never assume that people actually pay attention to you when you're talking to them, I suppose.
Oh, and by the way...Is it ok if I come back on the 15th and write you a check then? (she drops this on me at the last minute, as I'm tallying her bill because the receptionist went home an hour ago). No. No, that's not ok. You can write me a check now, and we'll hold it until the 15th, but as with every other business in town, and as it clearly says on the placard at the front desk, payment is expected at time of services.
And updates on other things...
Cracked's limping Beast is doing better now that she's actually giving him the treatments we recommended.
Beeotch and the pregnant chihuahuah: we have still not gotten payment for her emergency call the beginning of November. The phone number we had for her, the one listed in the phone book, and the one given by 411 (all different) are all no longer in service or belong to someone else. The address we had for her is unknown per the post office. The address she gave us when she picked the chihuahua and pups up was different--and apparently has belonged to a different client of ours (who doesn't know her) for the last FIVE YEARS. So the nice, polite letter I sent telling her she's fired (and the warning notice that she's being sent to collections) never got to her. Ah well. Maybe the collections agency can hunt her skanky butt down.
The ringworm/fleas/lice/earmites scraggly rescue kitten is doing much better, but apparently spread ringworm to most of the household. Oops. Good thing I stressed the part about it being zoonotic and they should contact their doctor...
And apparently, my Cowardly Lion was the final straw that broke up the relationship between Local Breeder and Fila Woman. Hurray! So the dogs that are worth any money are being demanded back by Fila Woman, and the rest of them are staying with Local Breeder and getting fixed... she's already started scheduling spays.
