Continued BoA fuckery

[draggonlaady]

Left work early to get to the bank before they closed, so as to avoid keeping manager there terribly late.
He calls the back-East folk. We chat about nothing important for almost 10 minutes waiting for someone to actually answer.

And the story is thus:
Despite the fact that my mortgage has had automatic withdrawl from the same account for three yeas, despite the fact that the name on the mortgage and checking account is the same, despite the fact that we confirmed the account number when we spoke to them in October about this bullshit, they tried to take the payment out of a non-existent account. This, of course, caused the payment to fail.
Since the month passed with no payment (never you mind that they didn't TELL ME THAT until the last day of the month), they sent notice to the credit bureau that I don't pay my mortgage payments promptly.
And apparently, if one payment is late, that causes your automatic draft payment set up to go fizzle, so they ALSO have not taken out November's payment yet. Again, I have not received any notice to that effect, I only know about it because manager asked while we were there. So now I'm TWO months behind.
So manager man makes a fairly subtle but decidedly snide comment about screwing up the account number, and tells backEast to take both payments out of checking, effective a month ago (you fucker) and apparently I can expect a form to fill out to send to the credit bureau to fix the new black mark on my credit history.
Unfortunately, because this was all processed after hours for backEast, it doesn't count until tomorrow, so I can't actually get the automatic payment set back up until FRIDAY, when my account is current again. So I'll have to take time off work again on Friday to do that.
Wish I could bill the bastards for all the time I'm spending trying to figure out their fuck-ups.

Comments

[draggonlaady.livejournal.com]

They only have me as clients for as long as it takes to sell my house. Then I'm done with them and closing all my accounts.

Want a house? cute little two bedroom, fenced yard, three car garage, fruit trees, good location close to town but not inside city limits.

[sagaciouslu.livejournal.com]

But, I'd have to live in the United States.....

[draggonlaady.livejournal.com]

But you'd live close to me!

[sagaciouslu.livejournal.com]

And one day, I'm gonna have to take a roadtrip just for the privilege of meeting you IRL and finding out how truly fantastic you are...

[draggonlaady.livejournal.com]

right now, i'm mostly cranky and tired rather than fantastic. between rowdy cats, sick dogs, bad dreams and stress-induced-stomachache, i haven't been sleeping well. hopefully that'll improve with sorting out the bank thing.

i have been switching everyhing except the mortgage payments away from BoA anyway, so i can close that checking account and everything associated the minute i sell the house.