Recall Roundup

Whittington’s Jerky is recalling approximately 126 pounds of beef jerky products that may be contaminated with Salmonella.

Golden Glen Creamery of Bow, WA is voluntarily recalling Raw Cheddar because it has the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Schreiber Processing Corporation, a Maspeth, N.Y. establishment, is recalling an undetermined amount of broiled chicken liver products that are linked to a cluster of Salmonellosis illnesses in New Jersey and New York.

Get your shit together, guys.

1: It is not my problem that you lied to your wife. When she came in and the receptionist mentioned the outstanding balance, it is in no way our fault that she freaked out about it, when you told her you had paid it but you hadn't. If you don't want your wife to be confused or upset, STOP LYING TO HER, because I sure as Hell have better things to do that keep track of your BS and back you up on it.

2: It is standard procedure anywhere I've ever worked or heard of to put all the day's checks in the day's deposit. If you want us to hold your check for a week until you get paid, you'd bloody well better mention that and not just expect us to somehow magically know what your financial situation is. The fact that it bounced because we deposited it is YOUR fault, not ours.

3: Do not lie to my receptionist. You will be caught. No, the "woman you talked to earlier" did NOT tell you that you could come in and not pay anything today. Yes, we do communicate, and we have a small enough staff that trying to lie when you get here about what was said on the phone earlier is a stupid, stupid thing--chances are that the woman on the phone IS the woman you're talking to now, and she knows she didn't tell you that.

Customer Service Fail Part 2

So. Same company I was ranting about yesterday. We got our blood chemistry machine back today, having sent it in for a work-over due to the continual screw ups (what resulted in our having a pile of credits, see previous). Now, when we got this machine, we requested they program normal values for a wide range of species, because we treat more than dogs and cats.

Guess what they wiped out of the memory while doing their work-up? Guess what they didn't bother to replace before sending the machine back? Guess who's NOT FREAKING HAPPY about having to reprogram it all? Yeah, that'd be my tech, because I'm not gonna do it. Anyway, she called and asked them for instructions on doing this. They sent partial instructions, which do not explain how to change the species name. So now she's on the phone with them again, trying to get instructions for that, so we don't have to memorize Species 1 = Cow. We know this is possible, because when they set the machine up for us the first time, it was done.